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3905 Radio Rd. | Naples, FL 34104

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Product Warranty & Care

Warranty

There are a wide range of warranty options available so that you can protect your furniture. Call us today and we’ll help you keep your furniture looking brand new for years to come.

We are currently working to add more details to this page for your convenience. Please check back soon.

Care

Here are some simple ways to care for your furniture. Remember to ALWAYS refer to manufacture recommendations before cleaning your upholstery.

Your furniture plays an important part of the look and feel of your home decor. Understanding upholstery and how to care for your furniture is essential.

Before attempting to remove a stain from your furniture, it is helpful to know what type of fabric the furniture is covered with.

Most furniture companies provide standardized cleaning codes and instructions which list the preferred spot cleaning method. If these codes aren't available, you should first contact the service department of the company where you purchased your furniture to obtain more information prior to cleaning your upholstery.

We suggest that you first test any cleaning product in an inconspicuous area.

UPHOLSTERED FURNITURE REQUIRES A SMALL AMOUNT OF TENDER LOVING CARE. SIMPLE THINGS LIKE FLUFFING BACK CUSHIONS AND FLIPPING, OR REVERSING SEAT CUSHIONS OCCASIONALLY WILL ENHANCE THE BEAUTY AND LONGEVITY OF THE UPHOLSTERY.

FABRIC CLEANABILITY RATINGS

CAUTION: Never remove cushion covers for separate cleaning or washing, even though they do have zippers. Do not use bleach or any tumble method cleaning service as this may destroy the backing of the fabric or shrink or otherwise damage the upholstery fabric.

W - Spot clean only with water based shampoo or foam upholstery cleaner. Pretest a small, inconspicuous area before proceeding. Do not overwet. Do not use solvents to spot clean. Pile fabrics may require brushing with a nonmetallic, stiff bristle brush to restore appearance. Hot water extraction or steam cleaning is not a recommended cleaning method. Cushion covers should not be removed and laundered. To prevent overall soiling, frequent vacuuming or light brushing with a non-metallic, stiff bristle brush to remove dust and grime is recommended. When cleaning a spill, blot immediately to remove spilled material. Clean spots or stains from the outside to the middle of the affected area to prevent circling. USE A PROFESSIONAL FURNITURE CLEANING SERVICE WHEN AN OVERALL SOILED CONDITION HAS BEEN REACHED.

S - Spot clean only with a water-free dry cleaning solvent. Pretest a small, inconspicuous area before proceeding. Do not saturate. DO NOT USE WATER. Pile fabrics may require brushing with a non-metallic, stiff bristle brush to restore appearance. Cushion covers should not be removed and dry cleaned. To prevent overall soiling, frequent vacuuming or light brushing with a nonmetallic, stiff bristle brush to remove dust and grime is recommended. When cleaning a spill, blot immediately to remove spilled material. Clean spots or stains from the outside to the middle of the affected area to prevent circling. OVERALL CLEANING BY A PROFESSIONAL FURNITURE CLEANING SERVICE ONLY IS RECOMMENDED.

SW - Spot clean with upholstery shampoo, foam from a mild detergent, or mild dry cleaning solvent. Pretest a small, inconspicuous area before proceeding. Do not saturate. Pile fabrics may require brushing with a non-metallic, stiff bristle brush to restore appearance. Hot water extraction or steam cleaning is not a recommended cleaning method. Cushion casings should not be removed and laundered or dry cleaned. To prevent overall soiling, frequent vacuuming or light brushing with a non-metallic, stiff bristle brush to remove dust and grime is recommended. When cleaning a spill, blot immediately to remove spilled material. Clean spots or stains from the outside to the middle of the affected area to prevent circling. USE A PROFESSIONAL FURNITURE CLEANING SERVICE WHEN AN OVERALL SOILED CONDITION HAS BEEN REACHED.

X - Clean only by vacuuming or light brushing with a non-metallic, stiff bristle brush. DO NOT USE ANY WATER OR SOLVENT BASED CLEANER. Water based foam cleaners or solvent-based cleaning agents of any kind may cause excessive shrinking.

It is also important to deodorize your upholstery on a regular basis. Many odors can be tough to remove, and they make using your furniture an unpleasant experience. Deodorizers can be purchased which uses enzymes to destroy odor which is caused by urine or other materials. It does this by consuming the matter which causes the smell. This will give your furniture and upholstery a pleasant scent.

CARE OF LEATHER

Leather furniture is one of the most elegant types of furniture that you can own. Leather is pleasant to have in any style of home, and will bring a new light to any room it is placed in.

Leather is also a type of material that is easily maintained. Caring for your furniture is easily overlooked, but in order to hold the value of your leather, you should follow a few simple tasks in order to keep your leather looking, feeling, and even smelling new. You should also know of the different styles of leather finishes before you purchase your leather furniture.

Genuine leather is a natural product and requires the proper care and preventive maintenance you would afford fine woods and fabrics. Avoid placing leather furniture in direct or indirect sunlight or near heating vents. We recommends twice-yearly cleaning to remove soil, body oils and perspiration, with products designed specifically for cleaning and protecting leather.

There are different categories of Leathers: Protected leather has a finish applied to the top of the leather that covers the actual surface and makes it the most resistant to the effects of everyday use. Aniline leather is colored with transparent dye and has very little or no protective treatment. The label beneath the seat cushions identifies the type of leather on the furniture.

Protected Leather:
Dust or vacuum with soft brush regularly. Clean soiled areas with a damp clean cloth. Never use aggressive substances such as stain removers, cleaning solvents, detergents, ammonia water or other chemical solutions. For heavier soiling or stains, use leather upholstery cleaner suitable for (P) Protected leather.

Aniline Leather:
Leathers fade in direct sunlight and aniline leathers are especially sensitive to sunlight. Dust or vacuum with a soft brush regularly. For spots and spills, blot up excess liquid immediately with a clean white absorbent cloth and let air dry naturally. Never use aggressive substances such as stain removers, cleaning solvents, detergents, ammonia water or other chemical solutions. For heavier soiling or stains, use leather upholstery cleaner suitable for (A) Aniline leather.

Nubuck Leather:
Nubuck leather has been buffed to feel like velvet or suede. This is a form of leather that will have more noticeable range marks, and is more likely to stain and fade than the two other forms of leather. Using a product such as Leather Master Nubuck cleaner and protection which will help the leather resist natural body oils, liquid spills, perspiration and maintain the velvet/suede texture. This form of leather is harder to keep clean than the other two forms of leather due to the texture not being smooth like Pigmented and Aniline leather. All nubuck leathers will fade when placed in direct sunlight. Dust and vacuum weekly. Blot any liquid spills immediately, with a clean, white absorbent cloth or sponge, then let air dry. If a spill is absorbed, it will dissipate over time as the leather naturally diffuses the stain.

Outdoor Furniture Care

Outdoor living and entertaining has always been a favorite during warm weather. The selection of materials and styles for your patio, deck, backyard or garden furniture is as varied as ever. The quality of these furnishings has improved greatly and is reflected in the cost.

Following some simple care suggestions will extend the life of your garden, patio or deck furniture and provide you with the service you expected.

The methods of care for your outdoor teak furniture will differ from the care and maintenance needed for your aluminum patio furniture.

Follow the manufacturer’s recommendations for cleaning and maintaining the finish at regular intervals. Some outdoor furniture finishes require reapplication at regular intervals. If you are unable to perform the regular maintenance, contact a professional refinisher in your area for assistance.

General Outdoor Furniture Care Tips

  • Store patio furniture indoors or cover well when not in use.
  • Remove wooden furniture from standing water.
  • Avoid direct contact with damp soil for extended periods.

General Wood Furniture Care

Fine wood furniture should not be exposed to extreme heat or humid conditions. Do not place your furniture in direct sunlight or in a damp area. Avoid arranging your furniture so that it is placed in front of or over heating and air conditioning vents.

Do not place plastic, rubber or hot objects on your wood furniture. Chemicals in such objects may soften or discolor the finish. To avoid such damage, apply a strip of felt, leather or cork under accessories. Also, occasionally rotate accessories so they do not remain in the same spot for extended periods of time. Lift objects from the top surface rather than dragging them across the finish when moving them.

Use a protective pad when using your furniture as a writing surface (especially when using a ballpoint pen).

Small scratches that occur with normal use can be touched up with a scratch remover or special touch-up pens or sticks available at your furniture dealer or at many paint stores.

Dust frequently with a clean dry, lint-free cloth. For a more thorough cleaning, the furniture may be washed with a mild soap and warm water. Dry thoroughly using a clean, lint-free cloth wiping with the grain. A furniture polish may be applied for more shine. We recommend this type of cleaning every six months to remove accumulated dust and old furniture wax build-up.

Spilled liquids should be wiped from the surface immediately.